A Little Clarity

Good questions.
Clear answers.

Here’s what to expect when you choose Qlassy.

Getting Started

How do I get a quote?

How soon can you schedule my cleaning?

What areas do you serve?

During Your Cleaning

Do I need to be home?

What if I have pets?

Who will clean my space?

Can I request a particular cleaning product?

Pricing and Service Details

Can my cleaning price change?

How do I pay?

What if something was missed?

What if something gets damaged?

Availability depends on your location, the service requested, and our current schedule. Share your preferred date, and we’ll let you know the available options.

Contact us with your location, the type of cleaning you need, and a few details about your space. We may request photos or arrange a free walkthrough to understand your priorities and prepare an accurate quote.

We serve Santa Maria, Orcutt, Nipomo, Arroyo Grande, Pismo Beach, and San Luis Obispo. For nearby locations, send us your ZIP code to check availability.

No, you don’t need to be home during your cleaning appointment! As long as we have secure access to your property and any necessary instructions ahead of time, you’re free to go about your day. We’ll take care of the cleaning so you can come home to a fresh, clean space.

Please tell us about your pets before your appointment. We’ll coordinate a comfortable, secure place for them while we work. Let us know about any special instructions or concerns.

Your cleaning will be completed by Margarita and/or members of the Qlassy team. You can contact Margarita directly with questions or special requests.

Please let us know beforehand so we can discuss your preferences and confirm whether we can use it.

Your quote is based on the agreed service, your space’s condition, and cleaning frequency. Changes to the scope may affect the price. We’ll confirm any adjustment before completing additional work. For recurring service, we’ll provide advance notice of rate changes.

We’ll confirm the accepted payment methods and when payment is due before your first appointment.

Please contact us promptly with the details and a photo if possible. We’ll review your concern against the agreed cleaning scope and discuss the next steps with you.

Please contact us as soon as you notice a concern. We’ll review what happened with you and discuss the appropriate next steps. If our team notices accidental damage during a visit, we’ll let you know promptly.

LET’S GET STARTED